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Evolve
Evolve goes far beyond replacing outdated field service management software. Our technology will move your company to a new level of productivity. Employees will be doing more in less time, customers will be engaged more with less effort and trends that make the company more profitable will appear in dashboards effortlessly.
The only end-to-end Field Service Management Software that helps your company:
- Increase Productivity
- Lower Field Down Time
- Schedule More Efficiently
- Make Smarter Business Decisions
Leveraging our intimate knowledge of the engineers and service technicians in the field along with the operational personnel and management that support them – Evolve is focused on providing field service organizations, both large and small, with:
- Intelligence about your customers- So you can increase revenue, expand into new markets, differentiate your services and create customer advocates.
- Intelligence about your business— Enabling you to increase the productivity of your staff, use company resources more efficiently, simplify your business processes and “right size” your parts and repair inventory.
Features
Nexcom helps businesses Evolve
Nexcom is reshaping the field service industry with our made-for-mobile, end-to-end cloud-based software, Evolve. Designed from the ground up to provide ease-of-use with incredible flexibility, field service organizations can now amaze their customers, astonish staff and eliminate the competition.
evolve
Relieve your staff of the scheduling grind with Evolve™.
Our mobile field service management solution, Evolve™, helps commercial service providers effortlessly improve customer service. At the same time, it automates processes that increase productivity and operational efficiency. That’s a formula for top-line growth.
Smart Scheduler
- Respond instantly to emergency service calls by having clear visibility into your field operation, quickly knowing which tech is closest and has the right skills for the job.
- Increase productivity (number of jobs billed) by 20-30% within the first six months by automating scheduling and dispatch functions. Increase productivity (number of jobs billed) by 20-30% within the first six months by automating scheduling and dispatch functions. Increase productivity (number of jobs billed) by 20-30% within the first six months by automating scheduling and dispatch functions.
- Improve first-time resolutions by 60-75% by providing field workers with instant access to information and expert resources from the job site.
- Leverage Evolve™'s self-service customer portal for service requests and service tracking to reduce administrative burden and provide a differentiated customer experience.
- Introduce new services quickly and easily with custom-configurable fields and workflows.
- Document safety and compliance conformance with time and geo- stamped photos and videos from the job site and editable forms.
- Schedule the right crew to the right job with Evolve's Smart Scheduling.
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