Every organization we support provides customer direction for their deployments. Our software provides our help desk staff with all the customer packages related to your account. Devices are prepped in advance, and when your users call in to complete the authentication process, the transaction is seamless.
Nexcom partners with leading mobile device management (MDM) providers to bring you the highest levels of device visibility, security and support.
To create a fully outsourced mobility solution for your enterprise, we work with you to match the right software application to your needs. Nexcom then assists your company in implementing a Mobility Management solution by providing ongoing support and management for any device whether you’re on RIM, Android, Apple iOS, or other common technologies. We can also take over the management of your existing mobile device management programs.
Located in Charlotte, NC, Nexcom clients are supported with 6 day extended-hour live support and 24 x 7 email & Compass support with 15 minute SLA covered response times.