While many help desks excel in IT or mobility, it is rare to find both. This is important because end users today interact with their phones and tablets as if they were laptops. To support this new end user, it requires knowledge of legacy Microsoft products, new cloud services, and instant access to information about a client’s access.
Organizations rely on Nexcom to manage the process of customer support from beginning to end. Access our help desk by calling direct or emailing, and route your IT and mobility calls directly from your phone system.
Nexcom clients receive the following: