Outstanding customer support is one of the most important factors in choosing a mobile field service management solution. If a problem should arise, customer support must respond quickly. Additionally, an online knowledge base should be available for answers to non-critical issues or to determine if a mobile device is compatible with the chosen solution.
Our solution, Evolve™'s, support capabilities include:
- Highly trained, experienced technical support resources
- Extensive, online knowledge base
- Comprehensive catalog of technical and user information including: information on new software releases, helpful videos and product documentation
Choosing the “right” field service mobile solution, is an important step in increasing the productivity of your staff, growing revenues, improving customer satisfaction and retaining skilled employees.